Our guarantee!
Don't pay until you are happy
What is the best guarantee any EMR vendor can give? The answer is a no cost, comprehensive guarantee that insures success with Medscribbler. Our guarantee defines integrity in solving any concerns or trepidation felt in switching from paper to digital medical records. Medscribbler’s leading innovation extends years after the initial purchase!
FREE no cost installationInstallation includes working with anyone charged with the responsibility to buy computers and set up the local network in the office. Normally we use our remote installation and set-up of Medscribbler. For a multi-location and multi-provider office we will also, if needed, physically travel to the location to be set-up, anywhere in the US or Canada. Free installation is possible because of Medscribbler’s unprecedented product flexibility and stability. *
FREE lifetime no cost trainingThe intuitiveness with flexibility allows Medscribbler to offer lifetime no cost training. Spend a few hours in an online, one on one, session with one of our trained specialists and you will be confident enough to know you can use Medscribbler or “figure it out.” Typically, after one two hour training session, a customer may call a few times over the next month with “How do I XYZ again?” Five minutes later the skill is learned. Thereafter, staff can train staff because Medscribbler is so easy to use. **
FREE lifetime supportOnly a rock solid product can offer free lifetime support. At Medscribbler we go the extra mile by having every employee, including sales, be a Microsoft Certified Professional. We understand that while Medscribbler is totally stable other necessary items may not be; like the printer, the office scanner or the local network router. No problem, we are trained and certified to fix even those, which we usually do for no charge! We even take responsibility for others! *
FREE data transferCircumstances change; retirement, new partners or other unforeseen things may necessitate moving your clinical records to another electronic system. Medscribbler believes patient data is sacrosanct. Patient records can be transferred at no charge by HL7, the global standard for interoperability. But Medscribbler goes even one further and include a module to import and export patient demographics from ANY database that can produce just about any type of flat file. *
Don’t pay until you are happyThink all this free is too good to be true? Put us to the test by not paying until you are happy. And Medscribbler doesn’t even force you to sign a contract. We don’t want sales we want to be partners in clinical care. Successful partnerships are built on trust, we appreciate trust in Medscribbler, the least Medscribbler can do is show the same kind of trust.
* Community, open source version services available by a fee
** Lite, Community training is available by a fee, Forms and Documents is by fee after one year
